Build a record for each car
Capture visits, parts, shutdowns, callbacks and open follow-up under the correct elevator.
Staff education and certification
Put trained elevator oversight inside your property.
Build skills employers can recognize. The Certified Elevator Oversight Professional (CEOP) credential follows the person who earns it, so a general manager, chief engineer or property manager can carry it to their next role.
What a Certified Elevator Oversight Professional will learn
The program focuses on documentation, contract awareness and management follow-through. It does not authorize the holder to inspect, repair, adjust or release elevators.
Check the bill against the agreement
Compare preventive-maintenance coverage, overtime rates, authorization, part warranty and technician time-in and time-out before recommending payment.
Follow inspection findings
Track the official report, affected elevator, deadline, qualified correction and required closure evidence.
Brief the next manager
Keep a usable history when staff, vendors or ownership change.
For the people making daily decisions
Train a GM, chief engineer or designated property manager.
Instead of depending on memory or disconnected invoices, give your staff a consistent way to identify the car, preserve source documents, flag a possible warranty or duplicate charge, and escalate safety or technical questions to qualified professionals.
We believe this can help owners avoid preventable costs. Results vary by property and by the underlying contract and service history; no savings amount is guaranteed.
Program status
The study guide and examination bank are prepared. NEOA is completing subject-matter review and the administration process before accepting certification candidates.
The planned member portal will let authorized staff upload service agreements, state inspections, warranties, tickets and invoices to the correct elevator record. AI-assisted review is planned to flag questions about coverage, repeated work, overtime and missing proof for human review. Uploads and automated findings are not live today.
See CEOP exam pricingA credential that travels with you
Put CEOP on your résumé and your next application.
Hotels, universities, offices and other properties with elevators need staff who can keep clear records, follow inspection items and ask informed questions about service bills. Passing the CEOP exam demonstrates training in those owner-side tasks. The certificate belongs to you, even if you change properties or employers.
CEOP is an oversight credential, not an elevator mechanic license or a guarantee of employment, promotion or higher pay.
See exam registrationCEOP exam registration
$199.95 per candidate, or $149.95 for verified staff of a member property.
Owner-side training